I did a Facebook Live video the other day, and the topic was Backup Crisis. I have been experiencing a trend of customers who are either...

On February 9th, I was interviewed by Veronika Noize of the Women’s Entrepreneurial Organization of SW Washington. The topic? Malware,...

In my previous article, I talked about how you can start your own journey to “Ditching you Cable”.  Now that you have identified the...

Raise your hand if you are happy paying high prices for your cable or satellite contract, when you only watch a handful of channels....

I get asked this question every time I set up a new computer.  Two schools of thought exist for the answer to this question. Turning the...

Recently, I hired the folks over at Ruby Receptionists to handle incoming phone calls when I am with customers. I feel it important for...

What you absolutely need to know Last week, I told you all about the new CryptoLocker virus that is going around.  You can read about...

What does it do? With the CryptoLocker virus, you will get a screen on your computer, similar to the photo above. It is basically telling...

One of the most asked questions I get, is “how did I get all these toolbars in my browser?” You have all probably seen it.  You open up...

Hang up when Microsoft Calls If your phone rings, and it is someone claiming to be Microsoft, hang up.  Don’t even listen to them.  I am...

Browsing through some of the announcements this morning on Mashable, I found a few interesting items I wanted to share with you. Touch...

Tech Term for Today:  User Interface In basic terms, a User Interface (or sometimes commonly shortened to UI), is the system in which...

You were referred to me by a friend, and I have a problem I hope you can help me with. I have an external backup drive attached to my...

I have a small office with one Windows XP computer, and then a new Windows 7 computer.  When both my computers were Windows XP, I could...

I have a question regarding my iPad. Something has changed on it and I cannot figure out what I have done. When I try and save a...

A few Tech Tidbits for your reading pleasure today. Internet Explorer Security Hole Microsoft has found yet another security hole in it’s...

Dear Diva, I was talking to a group of people, and the discussion turned to passwords and how hard it is to keep track of all of them....

Kindle Announcement Yes, Kindle announced new Kindle’s and Kindle Fire’s. The biggest announcement was the inclusion of an 8.9″ Kindle...

Thanks to the folks over at Sirius Media in Portland, OR, we have a snazzy new site designed to bring you the information you are looking...

AT&T has rolled out it’s new Mobile Share plans. These plans allow you to share a data plan between devices, such as smart phones and...